All our delivery prices are currently quoted for the United Kingdom only. We are dedicated to providing the best service and prices to all of our customers. No matter your location, we shall always strive to provide you reliable, fast and affordable delivery.
All deliveries going to post code areas including but not limited to; PA, PH, DD, AB, IV, KW, BT will incur a surcharge even if your order is placed on the website. We will call you and discuss the surcharge and if you do not agree we reserve the right to cancel your full order and refund you.
Please contact us prior to ordering if you are located in following destinations: Isle Of Man/Wight, Scottish Highland, Hayling Island,Scottish and Channel Islands,Republic of Ireland, Northern Ireland, Portsea Island.
Please call our customer services department to enquire about the cost for delivery for locations not classed as within the UK Mainland or if you are unsure about anything. We're always here to help.
Small & Medium Packages
All small packaged items will be posted via Evri, DX, FedEx or UPS. Standard delivery is 3 to 7 working days not including the date of order. Express delivery is 2 to 4 working days not including the date of order. Enjoy luxurious convenience at home or on the go, with your trusty tech allies delivered to your door within days
Large & Bulky Items
All large items such as Baths, Furniture, Shower Enclosures will be dispatched on a Pallet Freight Courier. Standard delivery is 3 to 7 working days not including the date of order. Express delivery is 2 to 4 working days not including the date of order. Please allow 1 extra working day as Pallet / Caged Pallet orders can take longer to process. The courier network which will be delivering your items will deliver to the nearest point of entry and will not deliver inside your home. It is the customers responsibility to dispose of any unwanted pallets.
It is also the customers responsibility to ensure help is available to remove items from the pallet and carry them safely into your property. These items are designed to help you transport and store large items from the comfort of your home with peace of mind that you are getting a quality product that is efficient and reliable.
The courier network will usually require a signature and will call prior to delivery providing the customer with an estimated delivery time slot. If the customer refuses delivery, you will not be refunded for delivery and a charge may be levied unless you have agreed this with us prior. Stay organized and informed. Get delivery confirmation and rest assured that your shipment is securely delivered.
Plumbing & Installers
We suggest refraining from reserving any plumbing/installation services or engaging in any preparatory work until you have obtained all the items in your order and reviewed them. Bathroom Nation is not responsible for any tradesmen costs, indirect losses or damages in any form.
Missed Deliveries
If a delivery is scheduled and not received due to a customer's negligence, a redelivery fee will be charged and must be paid before the courier attempts re-delivery. Bathroom Nation does not take responsibility for missed deliveries, as customers are sent an email indicating their order is en-route. Typically, customers' orders will arrive within two or three business days of the notification email.
Damaged Goods If you have received an item which is damaged, please contact our Customer Care team. Read more about Damages on our Returns and Refunds page. Our Customer Care team is here for you, and we're happy to help ensure that you get the most out of your purchase.
We take the hassle out of shopping with our quick and easy delivery process. Let us help you get the home of your dreams safely and reliably, so you can enjoy your new space in no time.