All items sold on Bathroom Nation are backed by manufacturer warranties, guaranteeing their quality for a defined term. We take pride in the products we carry, offering warranties starting from 5 years for most items and up to 30 years for Carronite baths. By choosing products from Bathroom Nation, you can be assured that your purchase will be a sound investment for years to come. Our team of experts takes the utmost care to select only the finest items, each of which is backed by an industry-leading warranty.
The warranty does not cover: Breakages or damage to the glass or coating due to a defect at the time of purchase. Damage resulting from (but not limited to) intentional destruction, neglect, misuse, accidental breakage, improper installation, improper storage and irregular use. Usage of the Goods in a manner that does not align with their instructions (if applicable). Modifications or repairs to the Goods conducted by an individual not sanctioned by us.
Non-adherence, Sunlight & warping, Metal coverings, Limescale, Corrosive cleaning products, ABS, Rubber & Plastic Parts & General Wear and Tear is also not covered by Bathroom Nations Warranty. We may refer such claims to the manufacturer or supplier on behalf of the customer. The outcome of such a claim would be deemed final and Bathroom Nation would not be liable if the claim is refused.
Product images used are for illustrative purposes only and must not be relied upon as exact product images. Actual item (colour, handle type) may differ very slightly as some manufacturers decide to make slight variations with products based on feedback and research.
For further details about our warranties, please call our Customer Service at 03300 10 10 21 for prompt assistance. Our products are designed for durability and long-term performance. Rest assured that you can purchase with confidence knowing that your investment is protected. This does not affect your statutory rights.
Faulty GoodsIn case of a fault with your item during installation, promptly reach out to our customer service via email at cs@bathroomnation.co.uk. They will offer technical support or arrange a replacement if necessary. Provide clear photographs/videos of the fault for verification and timely resolution. Any faults or damages should be reported to us prior to installing the items as by installing the items you are confirming the item is in an acceptable condition and item has no issues and as such a claim will be voided.